Legal

Privacy Policy

Effective Date: 01 April 2024

AscendAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ascendai.tech, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

We may collect various types of information, including:

  • Personal Data: Identifiable information such as your name, email address, phone number, and company name when you sign up for newsletters, register for events, or inquire about our services.
  • Automatically Collected Data: Non-personally identifiable information, such as your IP address, browser type, operating system, device information, and usage data. This data is collected through cookies and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing and Improving Services: To deliver, maintain, and improve our products and services.
  • Personalising User Experience: To understand user preferences and deliver a tailored experience on our Site.
  • Marketing and Communication: To send you newsletters, promotional materials, and information about our products and services, provided you have given us consent to do so.
  • Compliance: To comply with applicable legal requirements, such as responding to lawful requests from public authorities.

3. How We Share Your Information

We may share your information with:

  • Third-Party Service Providers: Such as analytics providers, payment processors, and hosting providers that help us operate our Site and services.
  • Legal Compliance and Protection: To comply with applicable laws, respond to governmental requests, or protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and enhance user experience. You can control the use of cookies at the individual browser level, but disabling cookies may limit your ability to use certain features on our Site.

5. Data Security

We implement reasonable security measures to protect your information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to other websites or services that are not owned or controlled by AscendAI. We are not responsible for the privacy practices of these third-party sites, and we recommend reviewing their privacy policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to certain legal requirements.
  • Objection to Processing: Object to the processing of your data under certain circumstances.
  • Data Portability: Request that your data be transferred to another organisation.

To exercise these rights, please contact us at swinter@ascendai.tech.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AscendAI
Email: swinter@ascendai.tech